Frequently Asked Questions
Where is this shipped from?
Our items are shipped from England.
How long does shipping take?
Depending on the shipping method selected, delivery takes 1-3 business days in the Uk.
Shipping to USA takes 3-11 business days depending on the selected shipping method.
Can I return my order?
Yes. To begin a return, please email us at support@newbornish.co.uk within 14 days of receiving your item.
Do you provide return labels?
We do not provide return labels. All return shipping costs are the responsibility of the customer.
How long does it take for a refund to be processed?
Once your return is received and inspected, your refund will be processed. However, it may take 2 to 7 business days for the funds to appear in your account.
I received the wrong item - what do I do?
If you received the wrong item(s), please email us at support@newbornish.co.uk with your order number and a photo of the item received. We'll arrange a replacement as quickly as possible.
